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How do I make a claim?
Making an ahm OSHC claim is easy. Choose from one of four ways detailed below. All claims are paid in Australian dollars.
1. Online
You can claim online for:
- Visits to your doctor
- Pharmacy
- Specialists
- X-rays
- Pathology
For all other claims you need to phone or mail the fund. See below for details.
Your benefit will be deposited in your bank account, normally within 24 hours, or we can send you a cheque. You send us your receipts for your claim later. Just nominate your preferred bank account before using this service. There is a limit of $200 for online claims and phone claims.
You need to register for a password before you can make an online claim. Register here.
If you already have a password, you can make an online claim.
2. In person
Simply drop your claim and receipts off to your ahm OSHC Student representative on campus or at the ahm Head Office at 77 Market St, Wollongong.
3. By Phone
If you’ve already paid the bill, call us on 134 246 to make a claim. We can then deposit your benefits in your bank account and you can send the receipts later.
There is a limit of $200 for online claims and phone claims.
4. By Mail
Fill in a claim form and mail it to ahm at Locked bag 1006, Matraville, NSW 2036. We can either deposit the benefit in your bank account or send you a cheque or money order.
If you haven’t paid the bill – fill in a claim form and send it to us with the bill. We’ll send you a cheque that’s payable to your service provider. This might be your doctor, hospital or ambulance service. When you receive the cheque, you must send it to the provider and include any additional amount that you may be required to pay.

